Diner Guru

What are SOPs?

SOPs are lists of rules, standards and norms, jotted down, that entail the procedures involved in completing a specific function or task. When SOPs are properly set for all the tasks to be performed by each and every staff member (front or back operations), the staff can perform their jobs more professionally, efficiently and safely, no matter how busy or lean a restaurant is, at any particular time. Any establishment, small or big, will always benefit from implementable and practical SOPs.

SOPs include specific details of how a policy will be implemented including (a) who will perform the task (b) what materials are needed, (c) when will the task be done, (d) where will the task be done, (e) how will the task be performed.

Benefits of SOPs

  1. Easier and quicker Staff Training and Integration especially for new hires in the middle of working restaurants.
  2. Better compliance with industry regulations.
  3. More efficient and timely operational execution and improved inter-communication between all staff.
  4. Lessens the need for very highly skilled and expensive staff hiring.
  5. Ensures hygiene in all operations which is of heightened importance in a restaurant.
  6. Ensures safety of staff while performing any task.
  7. Staff Accountability is better set when they are given SOPs.
  8. They ensure consistency in food quality, portion size and service.
  9. Better maintenance of equipment, interiors, etc will ensure longer life and lower repair and maintenance expenditures for the establishment.
  10. Easier to conduct internal audits, monitorings and rectifications for management.

Hence SOPs along with Standardisation is something that not all restaurateurs focus on, but which make the operations and procedures easy for any restaurant. Hire us to help you setup

2 Comments

  • Itís hard to come by well-informed people in this particular topic, but you sound like you know what youíre talking about! Thanks

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